Much Ado About Nothing Essay: An Exploration of Conformity

Much Ado About Nothing as an Exploration of Conformity       In Shakespeare's Much Ado About Nothing, Beatrice and Benedict rant about marriage for most of the beginning of the play, while Claudio raves about how wonderful it will be being married to Hero.   Yet in the end, Claudio exchanges his marriage to Hero for an opportunity to bash her in public, while Beatrice and Benedick marry despite that they were mortal enemies for most of the first three acts.   How did the situation swing around to this degree?   Beatrice and Benedick had been using the most extreme metaphors to demonstrate their scorn of each other and of marriage, and Claudio had been doing the same to demonstrate his love of Hero.   Not only did none of these three characters mean what they were saying, but meant the reverse, and the people that plotted to bring them together or pull them apart plotted because they understood on some level what each really wanted.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Beatrice and Benedick seem to have had some relationship before the beginning of the book that ended badly.   This suggests that the initial situation between Beatrice and Benedick was one of mutual attraction, not of the overt hate they seem to flaunt at the beginning of the play.   Scorn of this magnitude is rare among people who dislike each other from the start, and seems very unlikely in a broken up couple.   In addition, both Beatrice and Benedick turned out to be very willing to abandon their smear campaigns as soon as they are convinced the other is aching for them.   It is ridiculous that one would abandon one's own principals to bail out a hated enemy in trouble.   This makes clear that their attitude toward each other is an act.   If this is so, what is the purpose of the act... ...ther, and nearly kills an innocent woman.   In a broader perspective, conformity can leave people walking aimlessly down the beaten path with no real direction except conformity, doomed to live yet another meaningless life in a society based on archaic principles.    Works Cited and Consulted:    Barton, Anne.   Introduction.   Much Ado About Nothing.   The Riverside Shakespeare, 2nd ed.   Boston: Houghton Mifflin Co., 1997.   361-365.    Lewalski, B. K. "Love, Appearance and Reality: Much Ado About Something" Studies in English Literature, 1500-1900 8 (1968): 235-251.    Prouty, Charles A.   Conformity in Much Ado About Nothing. New York: Books for Libraries Press/Yale University Press, 1980.    Rossiter, A.P. "Much Ado About Nothing."   William Shakespeare Comedies & Romances. Ed. Harold Bloom. New York: Chelsea House Publishers, 1986. Much Ado About Nothing Essay: An Exploration of Conformity Much Ado About Nothing as an Exploration of Conformity       In Shakespeare's Much Ado About Nothing, Beatrice and Benedict rant about marriage for most of the beginning of the play, while Claudio raves about how wonderful it will be being married to Hero.   Yet in the end, Claudio exchanges his marriage to Hero for an opportunity to bash her in public, while Beatrice and Benedick marry despite that they were mortal enemies for most of the first three acts.   How did the situation swing around to this degree?   Beatrice and Benedick had been using the most extreme metaphors to demonstrate their scorn of each other and of marriage, and Claudio had been doing the same to demonstrate his love of Hero.   Not only did none of these three characters mean what they were saying, but meant the reverse, and the people that plotted to bring them together or pull them apart plotted because they understood on some level what each really wanted.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Beatrice and Benedick seem to have had some relationship before the beginning of the book that ended badly.   This suggests that the initial situation between Beatrice and Benedick was one of mutual attraction, not of the overt hate they seem to flaunt at the beginning of the play.   Scorn of this magnitude is rare among people who dislike each other from the start, and seems very unlikely in a broken up couple.   In addition, both Beatrice and Benedick turned out to be very willing to abandon their smear campaigns as soon as they are convinced the other is aching for them.   It is ridiculous that one would abandon one's own principals to bail out a hated enemy in trouble.   This makes clear that their attitude toward each other is an act.   If this is so, what is the purpose of the act... ...ther, and nearly kills an innocent woman.   In a broader perspective, conformity can leave people walking aimlessly down the beaten path with no real direction except conformity, doomed to live yet another meaningless life in a society based on archaic principles.    Works Cited and Consulted:    Barton, Anne.   Introduction.   Much Ado About Nothing.   The Riverside Shakespeare, 2nd ed.   Boston: Houghton Mifflin Co., 1997.   361-365.    Lewalski, B. K. "Love, Appearance and Reality: Much Ado About Something" Studies in English Literature, 1500-1900 8 (1968): 235-251.    Prouty, Charles A.   Conformity in Much Ado About Nothing. New York: Books for Libraries Press/Yale University Press, 1980.    Rossiter, A.P. "Much Ado About Nothing."   William Shakespeare Comedies & Romances. Ed. Harold Bloom. New York: Chelsea House Publishers, 1986.

Global Culture: A Sociological Perspective Essay

With emergence of concepts like lingua franca and cultural assimilation, the world is reckoned to have lost its diversity. For this shift from ‘salad bowl’ to ‘melting pot’ phenomenon, the repercussions emerge in the form of global culture – a culture common to entire globe. At one hand, this concept contradicts the sociological understanding of culture as being specific to a particular group and distinct from the culture of other groups. However, the very concept broadens the scope of sociology. By considering the whole world as a representation of one culture, what is implied is the ascendance of sociology to a higher level. Culture emerges through common needs and circumstances which may fall at any level starting from organizations, communities, national societies and global societies (Whitehead). Behind the basic assumptions of global culture lie early sociology based on networking of the human race which led to traditions, norms and customs specific to civilizations. Stated differently, culture is a product of interactions and relationships between the members of society. By this principle, behind the concept of global culture lie interrelations between the members of the global community. A catalyst to strengthen these interactions is the modern technology that has connected the members together. For instance, a person living in the Asiatic part of the world is well aware of the culture in the American region due to the strong communication facilitated by technology. Being exposed to an alien culture serves to remove their perceived oddity thereby leading to a slow process of adaptation. To elucidate, let us look at the example of language. Language is a part of culture too. The increasing importance of English in the world is an evidence of global culture which seems to aggrandize with time. Its primary reason is the increasing interdependence of human nations on each other and emergence of international controlling bodies like United Nations. These factors would continue to maintain a shifting trend towards global culture. At the individual level of the society, global culture owes greatly to the realization of diversity as opposed to ethnocentric approach towards foreign cultures. Ethnocentric attitude greatly results from the strength of cultural bonds, within the society, that restrict or slow down the process of adaptation to global culture. In the contemporary world, a cessation in the shift towards global culture seems impossible. This is partly due of the extent the phenomenon has ascended the globe and partly due to the increasing advantages it offers. However, with these advantages, the negative corollaries of global culture cannot be denied. As perceived by Waters, global culture if completely adopted would have nation-state as its chief victim particularly the cultures of smaller nations. This means that at one hand the states are losing their role and culture within their territories and at the other hand they are not having a considerable role in the global community and culture thereby leaving a point of ambiguity about the merits and demerits of global culture compared to the nation state of any other form of culture in the human society (Shaneland). References Is there a future for the nation-state in an era of globalisation? If so, what future? Shaneland United Kingdom. Retrieved May 9, 2009 from http://www. shaneland. co. uk/academic/ma/globalisationessay1. pdf Whitehead, A. N. Global Culture. Sage Publications. Retrieved May 9, 2009 from http://www. uk. sagepub. com/parker/CHAPTER%207/Chapter%207%20Lecture%201%20Global%20Culture. PPT.

Essay on Developmental Disabilities - 1474 Words

Developmental Disabilities Amy Giles Axia College of University of Phoenix HHS 325- Health and Human Service in the U.S. David Sainio December 10, 2006 Developmental Disabilities Living with disabilities on a daily basis can be more difficult then some realize. Many people who are born with developmental disabilities start their education and therapy at a very young age and there are also those people who have been diagnosed with a disability sometime during their lifetime. But what is there for them to do once they have graduated from high school or are told they are too old to continue in a regular school or they are simply told they aren’t accepted in the â€Å"normal† community? In all reality there really†¦show more content†¦But the issue is that not everything in these policies or standards is being acted upon. On a more personal level my only sister is 23 years old and she is down-syndrome. She graduated from high school almost 2 years ago and both myself and my mother are having an extremely hard time finding some sort of service or even a facility that can help my sister continue to learn independ ence as well as continue some type of education. We have tried everything from the local community college, which turned her down because she isn’t able to read at an 8th grade level, to the El Paso Mental Health and Mental Retardation Center, who wouldn’t help her because she didn’t need to be institutionalized. So the problem here is that regardless of the governments regulations purposes and policies, there still isn’t enough being done to help people with developmental disabilities lead a somewhat normal life or to continue an education so that they are able to fit into the â€Å"normal† community, as well as not sit at home for the rest of their life with no social interaction. In my personal situation, it would have helped out tremendously if after my sister graduated from high school, we were given some sort of an idea of what she could do from then on. One thing is for sure my sister will never be put in an institution, she will always ha ve someone to live with and take care of her, but at the same timeShow MoreRelatedDevelopmental Disabilities : A Developmental Disability2080 Words   |  9 PagesDid you know that an estimated 4.6 million Americans have a developmental disability? That is almost five percent of the country’s population, not including the hundreds of people that go untreated, or who have never been diagnosed. The term â€Å"developmental disabilities† refers to a group of conditions that cause impairment in physical, learning, language, or behavioral development. Typically manifesting during the primary development period (between ages 2 and 17), these conditions usually lastRead MoreUnderstanding Services for Developmental Disabilities1013 Words   |  5 PagesAs a parent, learning that your child has developmental disabilities can be a life altering moment in time and can cause a devastating chain reaction of events. These events have the potential to change family priorities an d structure, hurt relationships, deplete financial savings and stability, and emotionally drain everyone intimately involved with you and your child. How do you find human services programs, agencies, or advocates, whose primary job is to help you provide everything your childRead MoreA Research Study On Developmental Disability826 Words   |  4 PagesAccording to Gail Goldsmith, BSW, who just retired from Northern Lakes Community Mental Health, NLCMH is authorized by the Michigan Department of Community Health to provide mental health services and services to those with developmental disabilities. Developmental disability is generally defined as a chronic condition, with an onset before age 22, that cause impairment in one or more areas that impact day-to-day functioning such as learning, communication (expressive and receptive language), mobilityRead MoreDisability, Social, And Developmental Disabilities2100 Words   |  9 PagesWhat do I already know about disability and social justice in a few words (you can list terms or share a few experiences you’ve had)? My understanding of a disability is type of impairment that can hinder someone to not be able to function at the same level as someone who is considered â€Å"normal.† While I believe that many people believe disabilities are mostly physical, there are also mental and social disabilities. I predict that there are more types that I will uncover in this chapter. Social justiceRead MoreSocial Inclusion And Intellectual And Developmental Disabilities Essay1334 Words   |  6 Pagesamong people with intellect ual and developmental disabilities (IDDs) the social dynamics of these circumstances can be more complex then traditionally anticipated. In the United States of American six and a half million people, on average, have intellectual and or developmental disabilities. This translates into two and a half percent of the population (Morstad 2010). Globally, about two hundred million people have intellectual and or developmental disabilities. Worldwide, this makes up for threeRead MoreThe American Association Of Intellectual And Developmental Disabilities Essay1386 Words   |  6 Pagessimple adult daily living activities, such as hygiene and self-care. People with disabilities may be restricted from participating in events in society because of their functional disabilities. Environmental and personal factors also play a role in affecting people’s lives (CDC, 2014). According to the U.S. Department of Justice (2009): An individual with a disability is defined by the American with Disabilities Act (ADA) as a person who has a physical or mental impairment that substantiallyRead MoreChildren With Developmental Disabilities During The 1960s Essay1297 Words   |  6 Pages During the 1950s, people who had a disability had two options of housing which included living with their families or living in an institution. However, families did not receive much support since most public welfare services were used towards institutional care, such as mental hospitals and orphanages. Throughout the 1960s there were movements to deinstitutionalize, which at that time basically led to smaller institutions. The 1970s allowed for even smaller community-based residential servicesRead MoreA Forgotten Population: Seniors with Developmental Disabilities1809 Words   |  8 PagesAccording to Heller and Factor (as cited in Wood Jackson, 2003) the number of â€Å"older adults age 60 and older who are diagnosed with men tal retardation or developmental disabilities is expected to reach 1,065,000 by 2030.† In fact, â€Å"in the last 30 years, the life expectancy of people with intellectual disability has increased more dramatically than that of the general population† (Bigby, 2010). Doka and Lavin (2003) report that advances in medical care and a shift to deinstitutionalization haveRead MoreDevelopmental Disability : A Diverse Group Of Chronic Conditions2023 Words   |  9 PagesDevelopmental disability is a diverse group of chronic conditions that are due to mental or physical impairments. Developmental disabilities cause individuals living with them many difficulties in certain areas of life, especially in language, mobility, learning, self-help, and independent living. Developmental disabilities are usually identified early in childhood and will probably persist throughout the individual’s lifespan. This paper will identify the various aspects of how developmentalRead MoreDevelopmental Disabilities : A Diverse Group Of Chronic Conditions1384 Words   |  6 Pagesmay be way tougher. Students with developmental disabilities face many challenges and have way less opportunities than students without them. My essay will study students with developmental disabilities, how they plan on exploring their everyday life and what they go through on a good and bad day. Developmental disabilities are a diverse group of chronic conditions that are due to mental or physical impairments (Trends In The Prevalence Of Developmental Disabilities In U.S Children, 2015). There are

5 Reasons People Fail the Bar Exam

According to Law.com, nearly one-quarter of all those who took the bar exam—24.9 percent to be exact—failed the test in 2017, the latest year for which figures are available. But Karen Sloan, writing on the legal information website, notes that as many as 36 percent failed the exam in Mississippi, making it the state with the largest failure rate, and nearly 60 percent did not pass in Puerto Rico. There are five key reasons why so many test takers fail to pass the bar exam each year. Learning to avoid these pitfalls may help you pass this all-important test. They Tried to Learn Every Detail of the Law The bar exam requires minimum competency knowledge of the law. However, many test takers are overwhelmed at the amount of material they need to study. So they try to study as they did in law school, learning every nuance and every detail. This usually results in hours of listening to audio lectures and making flash cards or outlines but very little time actually reviewing the heavily tested areas of the law. Getting buried in the details can actually hurt your chances of passing the exam. You are required to know a little about a lot of the law, not a lot about a little. If you concentrate on the minutiae, you won’t know the heavily tested areas of the law on the exam and that may put you at risk of failing. They Failed to Practice and Seek Feedback Many students find they don’t have time to practice. This is a problem because practice is particularly important when studying for the bar exam. For example, California requires applicants to take a performance test as part of the bar exam, as do many other states. The State Bar of California notes that the performance test is designed to evaluate test takers: ...ability to handle a select number of legal authorities in the context of a factual problem involving a client. Yet students often scrimp on practicing for this difficult part of the exam, even though past performance tests are available for free online. Essays are also an integral part of bar exams in most states. So, its important to practice this part of the test, and its simple (and free) to access sample exam questions. The New York State Board of Law Examiners, for example, offers essay questions with sample candidate answers for free download from bar exams as recent as February 2018. If you are a bar exam candidate, it behooves you to access such free questions, familiarize yourself with the material, and practice writing essays or grappling with performance test scenarios. Once you practice, compare your answers to the sample answers, rewrite sections if necessary, and self-evaluate your work. Also, if your bar exam review program offers you feedback, turn in all possible assignments and be sure to get as much feedback as possible. You can even hire a bar exam tutor to help you with this. They Ignored the MBE Most bar tests include a Multistate Bar Examination, a standardized bar test created by the National Conference of Bar Examiners, which is administered to applicants taking the bar in nearly all states nationwide. Yet, as with sample performance tests and sample essay questions, its easy to obtain actual—and, again, free—MBE questions from past bar exams, says JD Advising, a bar exam tutoring and preparation firm. Ashley Heidemann writing on the JD Advising website says that its important to practice with real MBE questions because they are written in a very specific style. Though her firm does charge a fee for MBE questions, it also offers free tips on how to pass the MBE. The National Conference of Bar Examiners also offers free MBE questions from previous tests. Indeed, the nonprofit NCBE is a great resource for preparing for all aspects of the bar, regardless of the state where you plan to take the test. The group even offers a Comprehensive Guide to Bar Admission Requirements for $15 as of 2018. Its not free, but considering the importance of passing the bar, it would likely be well worth the money for any bar exam candidate—especially since the NCBE developed and distributes the MBE. They Did not Take Care of Themselves Students who take terrible care of themselves—thus, putting themselves at risk of sickness, added anxiety, burnout, and inability to focus—often have difficulty passing the exam. Sure, this isn’t a time to start a new diet and/or workout regimen, but you won’t do well on exam day if you are tired, bleary-eyed, stressed out, and hungry because you haven’t been taking good care of yourself or didn’t eat properly. The condition of your physical body is a major element of bar exam success, says Bar Exam Toolbox. They Engaged in Self-Sabotaging Behavior This kind of behavior can come in many different forms: You might agree to volunteer for a time-consuming summer program, and as a result, lack adequate time to study. You might spend too much time online or socializing with friends instead of spending quality hours studying. You could pick fights with your significant other leaving you too emotionally drained to study. Bar Exam Toolbox offers a host of tips for mentally preparing for the exam, including how to streamline your bar exam prep, choose a bar exam preparation course (if you decide to take that route), or assess whether you need help studying for the exam if you are taking it for the first time. Remember, you want to take this exam only once: Do everything you can to focus and stay on track with your bar exam preparation.

Food Stamps An Important Government Transfer Program Essay

Food Stamps: An Important Government Transfer Program Food Stamps are an important subsidy for poor families in the United States. The program began (in its most basic form) in the 1930s in response to the Great Depression and has seen many transformations since. Its original goal was to redistribute agricultural surpluses to needy individuals. It gained popularity in the early 1940s and in 1961, Congress launched a pilot program. The program became permanent under President Johnsons Food Stamp Act of 1964. At this time there were 1.4 million participants. By 1977 all states were required to provide Food Stamps to their underprivileged residents (Senauer). This plan eventually led to the arrangement in place today. The Food Stamp†¦show more content†¦Their net monthly income must fall below 100% of the federal poverty line. As of 2001, this amount equaled $1,421 for a family of four. These guidelines were established in 1964 and are updated annually based on the Consumer Price Index. They are adjusted for inflation (Senauer). The household may have no more than $2,000 in countable assets. A family unit may have $3,000 in assets if at least one member is over age 60 or disabled. Automobiles count as assets for any amount of their value over $4,650 (Super). People applying for Food Stamps in Pennsylvania must reside in the county in which they are applying but there is no requirement stating how long one must live there. As some recipients are homeless, a permanent home address is not necessary to obtain Food Stamps. A households net income is determined by subtracting taxes and several personal allowances. First, there is a standard deduction of 8.31% of the federal poverty level for that family size. This currently amounts to $134. All households are entitled to at least this amount. Households with five or more people are entitled to a higher deduction, but no more than that of a family of six, which is $168. Elderly and disabled people may subtract their medical expenses in excess of $35, provided that those expenses are not covered by any other welfare program. Individuals who are employed may deduct up to 20% of their earned income. There is a maximum $200 per childShow MoreRelatedFood Stamps to SNAP Essay1030 Words   |  5 PagesFood Stamp is a government-funded program in the United States. This is a program that helps people buy food for their families; in other words, it is a very important program to families living in poverty. It is the nation’s most important program in the fight against hunger. This program was developed in the 1960’s; it is made to improve the nutrition level and food purchasing power of people with low-income. This program is offered to people who cannot afford to buy groceries for their familiesRead MoreThe s Policy Analysis Model1328 Words   |  6 Pagesincludes among its goals to increase food security and reduce hunger by increasing access to food, a healthful diet, and nutrition education for low-income Americans. (Caswell, 2003) Now that the program has been around for many years we nee d to ask ourselves how effective it is. Does it really help the people it is targeted to help? Is the mission of the policy being carried out? This case study will go in depth and look at the Supplemental Nutritional Assistance Program (SNAP) to analyze its effectivenessRead MoreEssay on The Welfare Fraud Crisis1705 Words   |  7 Pagesdeserve it. What are the types of Welfare fraud that are being committed in the United States that our government needs to pay close attention to? To start, hopeful recipients will intentionally give false information about their household income to qualify. Some will sell their food stamps also known as Supplemental Nutrition Assistance (SNAP). Also, illegal and misuse of Electronic Benefits Transfer (EBT) is one of the problems our Welfare System is facing today. All three are considered illegalRead MoreSupplemental Nutrition Assistance Program ( Snap )1668 Words   |  7 Pageslive without enough quantity of food consumption while others su rvive on food with poor nutritional levels (Drago Goody, 2010). Almost 50 percent of overall food stamp recipients are children, and over 80 percent of the overall benefits are allocated to vulnerable families including the disabled, the elderly, or children. However, considering the current economic environment characterized by increasing food prices, low wages, and lack of jobs, the importance of food assistance initiative continueRead MoreThe Supplemental Nutrition Assistance Program Analysis1013 Words   |  5 PagesThe Supplemental Nutrition Assistance Program (S.N.A.P.) is a federal program founded in 1964, with the purpose of reducing hunger and malnutrition in the United States. Low-income families and individuals that qualify for this federal assistance can buy food every month in the form of an electronic benefit transfer (EBT). These EBT cards are similar to debit card; cardholder’s recipient can use their cash benefits or buy eligible food at most stores and ret ailers. Over the years S.N.A.P expensesRead MoreThe Role of Finance in Economics Essay1343 Words   |  6 Pagesof economics concerned with providing funds to individuals, businesses, and governments. Finance allows these entities to use credit instead of cash to purchase goods and invest in projects. For example, an individual can borrow money from a bank to buy a home or an industrial firm can raise money through investors to build a new factory. Governments can issue bonds to raise money for projects. Finance plays an important role in the economy. As banks, credit unions, and other financial institutionsRead MoreThe Federal Budget For The United States1348 Words   |  6 PagesThe Federal budget for the United States is a very important part of what the president must put together every year so every department in the government can know what they will be able to spend in the upcoming year. Government spending generally exceeds the budget put in place which is why America is so far into debt, the good thing about the budget is that about 21% of it goes back into the economy. The fiscal policy is how the government spending and taxation influence the economy based on whatRead MoreSupplemental Nutrition Assistance Program ( Snap )1969 Words   |  8 PagesSupplemental Nutrition Assistance Program (SNAP) Issues dealt with by the policy The Supplemental Nutrition Assistance Program (SNAP) is a program developed and administered by the United States Department Agriculture; to support families and individuals with low income by providing nutrition assistance in coordination with State agencies and other organizations such as State agencies, faith based organizations and educators. In addition, SNAP provides a variety of parallel benefits to society regardingRead MoreIs the Social Service Broken? Essay1825 Words   |  8 Pagesgeneral assistance, food stamps, Medi-Cal, children services, older adult-services, mental health, and drug abuse. There are many non-profit organizations that are there to help the community, but the counties offer many programs that are Medi-Cal based to help the community. Regardless of all the programs offered by the County or any non-profit organizations is the social service broken. Social services offer different public assistance programs for the community. Some of the programs are; medical assistanceRead MoreThe Misuse Of Electronic Benefits Transfer2287 Words   |  10 Pagesis the social problem? The social problem that I am addressing is the misuse of Electronic Benefits Transfer (EBT) cards, which is also identified as Welfare Fraud and SNAP Trafficking. Throughout the years, our government has changed the way food stamps have been administered. It was shown that the paper form of food stamps created social stigma and embarrassment, the electronic form of food stamps was said to remove such stigma as well as reduce fraud and theft (Zekeri, 2004). While the change was

PD Ethics Free Essays

Freedom of speech means that a person or a body have a right to express them without any fear of suppression or penalty. It also means that there will not be any imposition of person’s speech. In today’s context, â€Å"Speech† is not limited to public speaking and it does include other forms of expression including social media. We will write a custom essay sample on PD Ethics or any similar topic only for you Order Now Australia does not have any explicit constitutional rights related to freedom of speech. However, parliamentarians are protected from criminal action such as fomentation when they express themselves inside the parliament. Background Australia had mix history of freedom of speech. As Australia does not have any explicit law regarding to freedom of speech, there were attempts to move towards liberation’s of censorship. The modern history of freedom of speech in Australia dates back to First World War. Hughes government increased censorship during the war. After the war as the government lost the wartime power, they introduced the Customs Act to keep out destabilize dogmatic works. During 1933-34, this method cached at peak as more than 100 books were banned. Due to threat of communism, Lyons government denied entry to Czech communist writer Eggnog Chicks. During the Minimizes’ time, government summoned the editor and publisher of the Bankbooks Observer before the Bar of the House to defend a charge that they had breached parliamentary privilege by publishing an article alleging that a member of parliament was involved in an immigration racket. Both men ended up spending three months in Globulin Jail. During the sass, in Gorton government, Customs Excise Minister Don Chip removed ban on many novels and Playboy magazine. He also introduced R certificate for adult movies which were earlier banned. Debate on the same is still going on as there are many high profile cases going on. Utilitarianism The essential claim of utilitarianism is that the only reasonable measure of morality is the minimization of the collective happiness of society as a whole. From this it follows that all other goods, if any, have only contributory, as opposed to inherent value. From the utilitarian viewpoint, freedom of speech can therefore be a thing only n terms of its instrumental value. We should look at marketplace of ideas theory usually associated with John Stuart Mill from this perspective. As generally implicit, this theory says that freedom of speech should be secured because it increases the realization of truth. Freedom of speech in this view, is thus contributory for capitalize on the amount of truth available to society as a whole. Such a marketplace is particularly unlikely in today’s world, in which varied educational disciplines have become so methodological that most people have only a rare idea of what is going on n them. Mill’s argument that the marketplace of ideas pointed towards the truth should be understood to worry not truths or reason but metaphysical ideas to which the idea of â€Å"truth† does not apply. Demonology There are two basic types of moral theories: consequentiality theories and deontological theories. Consequentiality moral theories are those which hold that the correctness of a deed is determined exclusively by the grade to which it produces good consequences. Utilitarianism is a consequentiality theory which holds that the utmost deeds are those which create the highest amount of pleasure or happiness for the maximum number of people. It is the ethical theory underlying contemporary cost-benefit and risk-benefit analysis, according to which we are focused to pick the deed with the maximum favorable ratio of cost or risks to benefits. Deontological theories, the most important alternative to consequentiality, hold that the correctness of a deed rest on upon aspects other than the consequences of the deed. These include such things as whether the purposes with which the deed is done ere upright, whether the deed is Just, whether it esteems the rights of those affected by it, whether the deed is steady with the burdens of duty, and whether, whatever its consequences, something in the nature of the deed makes it inherently incorrect. Social contract Character based ACS Legal/ethical balance How to cite PD Ethics, Papers

Competencies of Customer Service Manager †MyAssignmenthelp.com

Question: Discuss about the Competencies of Customer Service Manager. Answer: Introduction: The role of a Customer Service manager of an International hotel is to support the hotels strategic policies and to ensure that the customers of the hotel are content with their experience. Another role of a customer service manager is to introduce innovative improvisation regarding the development of the organization. Apart from that a customer service manager has to maintain a gradual development of the relation between internal and external stakeholders and quality assurance in order to develop a positive reputation of the organization. Currently, for this particular hotel, the customer service manager has to supervise 11 employees and has to report to the Director of the Property and Services for any issues (Zervas, Proserpio and Byers, 2014). For a hotel to climb up the ladder of success the manager has to make sure that the six key indicators of performance is maintained and he or she has to supervise the employees accordingly. In this part of this article, the 6 key indicators of performance are shared. The manager has to ensure that the online rating of their organization is good to maintain the productivity of the organization. The manager has to make sure that the hotel at the peak season is at least 80 % occupied and at the lean seasons, the customers occupy minimum 60%. The daily average price paid has to be fixed in an considerate level and the customer service manager has to ensure that the minimum daily average rate is price is achieved by the employees. The customer service manager has also to ensure that the minimum revenue per available room is generated at the end of the month. This is a very important tool to measure the performance of the organization. If the daily revenue per room that is fixed is not achieved then it might be a serious matter of concern. The most important task of the customer service manager is to ensure that the customers are satisfied with their stay and the service they received from the employees of the hotel. It can be said that if the customers are discontent with the services they got from the staffs of the hotel, they would give a bad review and that can potentially harm the profitability of the organization. It is a matter of fact that word of mouth is a very strong medium of publicity, and if a wrong impression of the hotel is generated once, it can potentially destroy the future prospects of that particular organization. Another important key performance indicator of a hotel is the return on investment regarding the expenses related to the advertising. Calculating the return on the investments made for the advertising purposes can surely be measured to assess the profitability of the organization. The manager has to ensure that the amount the organization is paying In this part of this article, it is shown that the managers goals have to be aligned with the targets of the organization in order to attain the best results. In this particular case, it is seen that the main targets of the management of the hotel is to ensure the number of the properties by at least 15 % within 5 economic years, along with that to maintain high quality services for the customers. The management of this particular hotel also aims to maintain a high retention level within the organization and make sure that all the facilities are of world class stature (Krasnoperova et al., 2016). To achieve the targets made by the core management of the organization, the customer service manager has to take certain initiatives and to ensure that all the targets are met; he has to supervise the activities of the employees under him by paying more attention. In order to achieve the targets made by t organization, the customer service manager has to stress on the training and developmental issues more and has to proactively enhance the communication within the workforce in order to maintain the best quality services for the customers. Apart from that, the manager has to make sure that they have to generate the revenue in an amount so that the organization can expand its properties by 15% within coming five economic years (Molina-Azorn et al., 2015). Key goals Key activities Ways to measure progress Link with organizational targets To extend the properties by 15% Stressing on the quality of the services Customer review Customer reviews can attract more customer and ensure more profitability World class facilities Focus on training and development Customer satisfaction Customer reviews Getting fair customer reviews Stressing on training and development Satisfaction of the visitors Good reputation of the organization To maintain the development of the organization, the customer service manager has to stress more on the training and development issues so that the employees have no issues regarding understanding their roles in the organization. There should be a healthy level of communication within the organization to ensure the productivity. The management of the organizations must ensure the fact that the general workforce is motivated. If the workforce is motivated enough, then the management would be able to expect much more production from the employees. The management has o ensure the proper work safety management in order to keep the workforce content about their experience in the organization. By these initiatives, the workers would know that the management does care for them and that could potentially enhance their motivation to work. Apart from that the management has to ensure that there are some fun activities for the workers so that they can enjoy their stay at the organization. For t his matter, the customer service manager has to have a strong hold on the intrapersonal skills so that he can motivate the workforce to take up more tasks and complete theme with same zeal and accuracy (Leung, Bai, and Stahura, 2015). The knowledge required to function as a customer care manager of International Hotel Group, Australia, are legal knowledge, ethical knowledge, knowledge about the goals of the company and environmental knowledge(Saleem and Raja, 2014). I can point out that I have rich knowledge in all these areas due to my professional experience of working in Australia for several years. I have rich knowledge about the laws, environmental conditions like political conditions and ethical situation in the countrys work places (N. Torres and Kline, 2013). I am well versed with OHS and laws like Safe Work Act. The required skills for the post of customer service manager are good communication skills and negotiability with stakeholders. The manager should be knowledgeable about interpretation and using legal documents. He should be able to plan and manage multiple projects simultaneously within a fixed schedule. He should be an expert in diversity management and culturally intelligent. I can point out up on reflecting on my skills that I posses all of them. I have excellent communications skills and can communicate with a wide array of stakeholders like customers, government, employees and shareholders (Li, Ye and Law, 2013). I have years of experience of dealing with customers both business customers and individual customers. My work often required me to represent my employer before the customers to sell products. I often had to enter into contracts with the third party firms to sell and market the products of the company. That has given me understanding of a wide range of legal documents. I am able to plan and manage multiple projects of diverse natures simultaneously for different customers and deliver them within time. Upon reflecting on my diversity management skills, I can point out that I can manage a team consisting of subordinates from different cultural background. I undertook several methods to assess my professional competency. I, first over achieved the target performance which proved my competency. Second, I asked my senior managers to judge me on my performance and areas like leadership qualities, managerial competencies, capability of managing multiple projects simultaneously and customer query handling capability. Third, I asked my subordinates to rate me on my leadership qualities and their opinions about me as their manager. Fourth, I also seek feedbacks from my peers. I accept criticisms and try to work on them. I undertook these processes to judge professional competencies of mine. I sought feedback about the professional competencies of mine from my assessor and classmate. The process of seeking feedback about my professional competencies from my professor consisted of a formal interview. I adopted the process of seeking feedback about my professional expertise from my friend through informal conversations. I received feedback about my professional expertise from my professor by giving an interview. My friend gave a lot of response about my professional strengths and weaknesses through the informal conversations. The professor and the friend told me about the professional expertise of mine in their opinion. They told me about my strengths and weaknesses which I them analysed. The professor told me that I have a strong communication skill and can communicate well with a diverse range of stakeholders. He told me that I have good knowledge about their needs and am efficient in gaining their support in projects. Among the weaknesses he told, that I should encourage more participation in the team while forming strategies. My friend analysed that though I am good in communicating, I must improve my diversity management skills. He also pointed out that I am a good leader but require to gain participation of the junior team members as well. I applied the feedback of the professor and the classmate in my professional development plan. I am communicating with the junior employees of my team to gain their participation in the team meetings. I am gaining knowledge about different cultures to improve my diversity management skills. Professional Development Plan: Timeframe Description of opportunity/training Skills/competency to develop 1 week Communication training Better communication skills 1 month Technological training Technological skills 6 months Leadership opportunity Leadership skills 3 months Cultural courses Diversity management Networking activities Timeframe Description of networking activities Opportunity/professional advantage 1 month Conferences with peer hotel groups Opportunity to gain indepth knowledge about hotel industry in Australia 1 week Workshop with foreign hotel groups Knowledge about emerging market and opportunity to enter new markets 1 month Suppliers and distributor meet Knowledge about various types of raw materials, their rates and emerging market trends. I spoke to my peers, superiors and juniors to evaluate and select development opportunities. I attended conferences and meetings with customer care managers of other Australian hotel groups. I also maintain continuous communication with the overseas international hotel groups. These networking activities help me to gain knowledge about the hotel industry, its future trends and profitability. I also gained knowledge about changing customer preferences. I can evaluate that these networking opportunities have helped me to bring about improvement in my professional competences. The learning styles I used to evaluate my professional development plan were of two types, direct and indirect. The direct methods of gaining knowledge consisted of interviews and conferences. The indirect methods consisted of readings of books and articles of leadership and technology. I apply the newly acquired communication skills to communicate with my seniors and juniors. I also use it to communicate it with stakeholders like governments, customers, shareholders, employees and directors and gain approvals for new projects. I use my leadership and diversity management skills to lead my team. I encourage the newly hired team members to participate actively in the strategy making activities. The new skills would allow me to gain competitive advantage both within and outside International Hotel Group. I have strengthened my technological skills which would allow me to manage bigger mass of data compared to other managers. I have better leadership skills and taken training on it. Thus, I would be able to motivate my juniors more actively compared to peer and senior managers. As a results, juniors working under me would perform better which would contribute towards high performances of the team. This high performance of my team members would ultimately enable me to get positive appraisals and promotions. The examples of networking activities undertaken by me to enhance my knowledge and skills are conferences, trainings and workshops. These conferences have enriched my knowledge about the hotel industry in Australia. 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